About us - Zhengzhou Cialan Instrument Equipment Co.,Ltd

Cialan Instrument Equipment is the first tier manufacturer of precise equipment for Laboratories,Scientific research institutions and colleges, Medical,Environmental protection agencies,Petrochemical industry, Pharmaceutical industry, Agricultural testing,Life science etc.

Guarantee Services

Packaging and transportation services
Strictly according to the export packaging requirements, a combination of land, sea and air transportation, safe and reliable delivery of goods to designated locations around the world.(By sea, By air, By express like DHL, FedEx, TNT, EMS, UPS, etc)

Banking services
Variety of payment methods to provide customers with convenience.(T/T, Western Union, L/C, MoneyGram, Paypal. etc.)

Sales Services

Pre-sales

In-sales

After-sales

1. Ensure that the release of product information is true and effective.
2. Understand customer needs, answer customer doubts, and professionally select products for customers.

1. In-depth introduction of products, delivery, transportation, etc. and make a formal quotation.
2. After receiving customer orders and payments, prepare goods, follow up orders and inform customers of delivery dates.
3. Notify the freight forwarder of customs clearance and delivery, then give the customer logistics information and customs clearance information.

1. Follow up the progress of freight transportation and notify customers of timely customs clearance.
2. Provide customers with technical support and assistance for the products, such as installation, operation and maintenance of the machines.
3. If the machine has problems within the warranty period, we can send you replacement parts for free. If the machine is out of warranty, we can still send you the relevant parts, and the shipping cost is paid by your side. If you need to return or exchange the machine, please return the purchased machine to us, and the shipping and customs clearance costs of our both sides is paid by your side.

Key to Success

Quality

Committed to providing high-quality products or services. Continuously innovate to stay competitive. Create more value for customers.

Experience

Focus on the customer experience so that customers feel satisfied and comfortable in their interactions with the business.

Pricing

Develop competitive pricing strategies, establish long-term partnerships, and grow together with customers.

Feedback

Finally, continue to collect customer feedback to continuously improve customer satisfaction and maximize their benefits.

First tier manufacturer of precise equipment for Laboratories

Aoda Instrument Equipment is the first tier manufacturer of precise equipment for Laboratories, Scientific research institutions and colleges, Medical,Environmental protection agencies,Petrochemical industry etc.

Reliabe And Performance

In-Time Manufacturing

Reliabe And Performance

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